Shipping policy
Order Processing
Orders received before 5:00 PM (CET) on a business day are processed the same day. Orders within Belgium are dispatched on the same day.
Shipping Rates and Free Shipping Thresholds
| Zone | Countries | Shipping Cost | Free Shipping From |
|---|---|---|---|
| Benelux | Belgium, Netherlands, Luxembourg | €7.90 | €79.00 |
| France & Germany | France, Germany | €19.90 | €79.00 |
| UK + Eurozone 3 | United Kingdom, Italy, Spain, Ireland, Austria, Denmark, Poland, Estonia, Latvia, Lithuania, Slovenia, Slovakia | €19.90 | €125.00 |
| Eurozone 4 | Sweden, Balearic Islands (Spain), Greece, Bulgaria, Croatia, Romania | €24.90 | €149.00 |
Estimated Delivery Times
- Benelux: 1–2 business days
- France & Germany: 2–4 business days
- Eurozone 3: 3–5 business days
- Eurozone 4: 4–7 business days
Delivery times are indicative and may vary due to circumstances beyond our control.
Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number, allowing you to monitor the progress of your delivery.
Damaged or Lost Parcels
If your parcel arrives damaged or is lost in transit, please contact us at info@ohlivebutter.com. We will work with you to find an appropriate solution.
Questions?
If you have any questions, please contact us at info@ohlivebutter.com or via the contact form on our website.